Creating a healthier, better connected Gippsland.

Communication & Privacy Essentials for Administration Staff

Reception Teams, Administration Staff, and other Professional staff working in Gippsland Health practices are invited to join us for this exclusive online event that will equip you with the necessary skills and knowledge to excel in your role.

Our guest speaker, Katrina Otto, is the Principal and Owner of Train IT Medical, with over 30 years of experience managing medical practices and accredited day surgery facilities. She has witnessed the evolution of medical software and has trained in various health settings. As a qualified teacher, Katrina has taught medical reception and practice management accredited qualifications for over 20 years.

By attending this event, you will:

  • Gain valuable skills to deal with challenging patients and work collaboratively
  • Understand risk and compliance and how it affects individuals and the practice
  • Learn about the best practices regarding privacy and patient confidentiality


Don’t miss this unique educational opportunity, as numbers are limited.