Creating a healthier, better connected Gippsland.

Developing your PX strategy – Patient Experience Agency

FREE INFORMATION SESSION

Patients have more choices and higher expectations than ever in today’s competitive health care landscape. They’re looking for healthcare that goes above and beyond to deliver the outcomes that matter to them.

And this all starts with improving the patient experience (PX). We repeatedly see that healthcare organisations and practices that focus on improving their PX reap the rewards of better patient outcomes, more satisfied patients and empowered and engaged staff.

Developing your PX Strategy is a 6-week online program designed to help healthcare leaders, practice managers and professionals learn to work in partnership with your patients to design and deliver exceptional healthcare experiences that achieve better outcomes.

In this information session, we will share how this program will help you get the jump on your competitors and the coming health reforms by developing your pathway to implementing a value-based delivery approach, partnering with your patients and measuring your patient outcomes using PROMs and PREMs.

If you are keen to learn more about how this program can connect you with like-minded healthcare professionals and help you build a personalised PX strategy that will set your organisation up for success, then this information session is for you!

DATE

11 July, 2024

from 12:30pm to 1:30pm Melbourne/Sydney time zone

VENUE

Online

EVENT

TIME

AUDIENCE

COST

Do you have an education suggestion?

Share your thoughts on how the primary health care system can be improved in the Gippsland region.

Our locations

Main office

11 Seymour Street, Traralgon, Gunaikurnai Country

13 McBride Avenue, Wonthaggi, Bunurong Country

119 Main Street, Bairnsdale, Gunaikurnai Country

Call 03 5175 5444

Email
info@gphn.org.au

Gippsland PHN is committed to providing inclusive services and work environments where people of all backgrounds, sexualities, genders, cultures, spiritual beliefs, age, bodies and abilities are valued, supported and celebrated.

Gippsland PHN acknowledges the Aboriginal and/or Torres Strait Islander people/s as the traditional Custodians of Country across the Gippsland region.

We acknowledge the Aboriginal and/or Torres Strait Islander people/s continuing connection to Land, Water and Community.

We pay our respects to the Aboriginal and/or Torres Strait Islander People/s, Cultures, and their Elders past and present.

We also recognise, respect and affirm the central role played in our work by people with lived experience, their families and/or carers.

Gippsland PHN acknowledges Alfie Hudson for the healing circles artwork. Alfie is a Gunai Kurnai man and created this artwork which represents health professionals being committed to work in partnership with Aboriginal and Torres Strait Islander community members for the best health outcomes.

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