MyMedicare is Australia’s new voluntary patient registration model. It will enable a blended funding model that sits alongside fee-for-service while strengthening the relationship between patients, their general practice, general practitioner (GP) and primary care teams.
Supported by recommendations from the Strengthening Medicare Taskforce, the recent Commonwealth 2023–24 Budget invests $19.7 million over 4 years in MyMedicare. A further $39.8 million will be delivered to support systems delivery through Services Australia.
MyMedicare seeks to improve health outcomes by:
A range of incentives are offered for general practice to participate, including for telehealth consultations with MyMedicare registrants.
Gippsland PHN has produced a comprehensive step by step guide to help you register and manage MyMedicare.
For practices already registered, the guide provides helpful ways to maintain your MyMedicare. For those yet to register, it is a how-to guide with Gippsland PHN providing one-on-one support should you need it.
Click here for the MyMedicare Registration Guide or email digitalhealth@gphn.org.au
From 1 November 2023, MBS incentive bulk billing payments for a range of consultation items are increasing for Commonwealth concession card holders and children under 16 years of age, including for long video and telephone consultations when a patient is registered with the practice through MyMedicare.
Patient registration for MyMedicare, Australia’s new national system of voluntary patient registration opened Sunday 1 October 2023.
There are a number of ways patients can register with your practice in MyMedicare:
A registration in MyMedicare is only successful when both the patient and practice have provided consent to formalise their relationship through one of the processes noted above.
Please also see attached frequently asked questions resources for both practices and patients.
For information on patient registration, including benefits, eligibility, frequently asked questions and how to register, visit the Department of Health and Aged Care website Information for MyMedicare patients.
If your practice has not yet registered to participate in MyMedicare, you can find useful information including eligibility criteria and how to register on this webpage MyMedicare | Australian Government Department of Health and Aged Care.
Webinar recordings on MyMedicare can also be found by visiting MyMedicare webinars | Australian Government Department of Health and Aged Care.
This GP Toolkit will help you engage with your patients about MyMedicare and answer questions they may have.
These resources will help you have conversations with your patients about MyMedicare.
Residential Aged Care Home residents can register for MyMedicare by completing a registration form provided by your GP or through their Medicare Online Account. Residents don’t need to physically attend a practice to complete registration.
Residents will benefit from registering in MyMedicare, with new incentives being introduced in 2024 to support more regular proactive visits and care planning from GPs and practices.
If you have any questions about MyMedicare general practice registration or patient registration, contact Gippsland PHN at info@gphn.org.au.
You can also go to our dedicated MyMedicare webpage.
In preparation for the start of MyMedicare, information on what practices need to do to get ready for MyMedicare is available at the Department of Health and Aged Care website at health.gov.au/MyMedicare and the Services Australia Health Professional Education website hpe.servicesaustralia.gov.au
For general practice and healthcare providers
Webinar recording
“MyMedicare: First steps: what is it, and what do I need to know?” was a webinar on Monday 28 August 2023, hosted by the NSW/ACT PHN and the Royal Australian College of General Practitioners. If you missed it, the recording can be found here.
MyMedicare: a deeper dive (including PRODA) webinar on Monday 18 September 2023. The webinar recording is now available on the RACGP Events page here.
Helpful fact sheets
In the lead up to MyMedicare patient registration on 1 October 2023, general practice can start preparing now. One helpful preparation activity is data cleansing and archiving of patients. See these helpful fact sheets produced by Brisbane PHN below:
How to archive your inactive patients in Best Practice.
How to archive your inactive patients in Medical Director.
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Gippsland PHN is committed to providing inclusive services and work environments where people of all backgrounds, sexualities, genders, cultures, spiritual beliefs, age, bodies and abilities are valued, supported and celebrated.
Gippsland PHN acknowledges the Aboriginal and/or Torres Strait Islander people/s as the traditional Custodians of Country across the Gippsland region.
We acknowledge the Aboriginal and/or Torres Strait Islander people/s continuing connection to Land, Water and Community.
We pay our respects to the Aboriginal and/or Torres Strait Islander People/s, Cultures, and their Elders past and present.
We also recognise, respect and affirm the central role played in our work by people with lived experience, their families and/or carers.
Gippsland PHN acknowledges Alfie Hudson for the healing circles artwork. Alfie is a Gunai Kurnai man and created this artwork which represents health professionals being committed to work in partnership with Aboriginal and Torres Strait Islander community members for the best health outcomes.
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