Creating a healthier, better connected Gippsland.

After-hours services

Gippsland PHN supports after-hours medical services when your GP is unavailable and also to relieve the pressure on local emergency departments.

After Hours Program Gippsland

After-hours services

Have you had an unexpected medical issue after-hours?

If it’s not an emergency and you don’t need to go to hospital but still require medical advice, there are options available.

Gippsland PHN funds after-hours medical services in Gippsland (see below). You can also visit the two Gippsland Priority Primary Care Centres in Baw Baw and Latrobe.

After-hours medical services treat all kinds of patients with all kinds of injuries and illnesses when they can’t see their regular GP. It may be after work, or late at night, or on the weekend. It could be your children, your family or a friend who needs advice.

After-hours medical services are available at any time that your regular doctor’s office is closed and you urgently need to speak to a healthcare professional.

Where to go for advice:

Priority Primary Care Centres

Priority Primary Care Centres (PPCCs) provide care for people with conditions that require urgent attention but not an emergency response.

Two clinics in Warragul and Moe are supporting nearby hospital emergency departments by providing GP-led care for urgent but non-life-threatening conditions such as mild infections, fractures and burns. They also offer pathology and imaging services onsite or nearby.

Care is available to anyone with or without a Medicare card, at no cost to the patient. (Costs may be required for imaging, pathology and other services.)

Visit the Better Health Channel website to book at a clinic near you.

Key contacts

LifeLine

13 11 14

BeyondBlue Support Service

1300 224 365

Suicide Call Back Service

1300 659 467

MensLine

1300 789 987

Kids Helpline

1800 551 800

Qlife

1800 184 527

Program Guidelines

You can read more about the After Hours Program here or call your local provider organisation for more information.

HealthAccess - call 1800 272 767

HealthAccess is providing after-hours support for Gippsland through its telehealth consultation service.

HealthAccess is a designed solution to support community, general practices, local hospitals, Residential Aged Care (RACF) and ambulance services to manage increasing volumes of GP-Type Presentations in the after-hours period.

The service operates from:

  • 6-10pm weeknights
  • 12-10pm Saturdays
  • 8am-6pm Sunday (and public holidays)

Call 1800 272 767 if you need after-hours support. Please see this flyer for further information.

See this information flyer.

Talk to a GP through healthdirect

To talk to a GP on the phone after-hours by visiting https://www.healthdirect.gov.au/after-hours-gp-helpline

Nurse-On-Call

You can contact Nurse-On-Call on 1300 60 60 24 for immediate expert advice from a registered nurse, 24 hours a day, seven days a week.

Watch this video https://www.betterhealth.vic.gov.au/savelives

Traralgon Chemist Warehouse Supercare Pharmacy

A registered nurse is available from 6pm -10pm for health advice and treatment of minor injuries and illness. Supercare Pharmacies dispense oral antiviral treatments for COVID-19 (PaxlovidTM & LagevrioTM) and EvusheldTM for the pre-exposure prophylaxis of COVID-19. For more information, please visit www.betterhealth.vic.gov.au/supercarepharmacies.

Supercare Pharmacies are open after-hours, seven days a week, providing access to pharmacists for advice and supply of medicines every day of the year.

Victorian Virtual Emergency Department

The Victorian Virtual Emergency Department (VVED) is a public health service treating patients virtually for non-life-threatening emergencies. The VVED is available 24 hours a day, seven days a week with Medical reviews available

Symptom checker

Feeling unwell? Not sure if you need a doctor? The healthdirect Symptom Checker can help you decide what to do next.

Answer some questions, get advice by going to https://www.healthdirect.gov.au/symptom-checker/tool?symptom=GNRC

Watch this video:

Need advice on when to access After-Hours support? Watch our video here.

Gippsland PHN commissions the following services under the After Hours Program:

Sale

Sale Medical Centres

Sale Medical Centre, 73 Pearson Street, Sale, in partnership with Inglis Medical Centre, 12 Inglis, Sale; Clocktower Medical Centre, 248 Raymond Street, Sale; and Ramahyuck Gippsland Family Practice, 2 Stead Street, Sale delivers after-hours services to the Wellington community.

To access this service from 6pm – 8am every day, weekends and public holidays, call 5144 5766.

Gippsland

HealthAccess - call 1800 272 767.

HealthAccess is providing after-hours support for Gippsland through its telehealth consultation service.

HealthAccess is a designed solution to support community, general practices, local hospitals, Residential Aged Care (RACF) and ambulance services to manage increasing volumes of GP-Type Presentations in the after-hours period.

The service operates from:

  • 6-10pm weeknights
  • 12-8pm Saturdays
  • 8am-4pm Sunday (and public holidays)

Call 1800 272 767 if you need after-hours support. Please see this flyer for further information.

See this information flyer.

Other after-hours services in Gippsland

Baw Baw Shire

Civic Park Medical Centre

Civic Park Medical Centre, 79 Young Street, Drouin.

Monday to Friday 8.30am – 8pm (closing time subject to doctor availability); Saturday 9am – 5pm,
Sunday 9am – 5pm.

Call 5625 3355 or book online at www.civicparkmedical.com.au

Latrobe City

Saint Luke’s Medical Centre

Saint Luke’s Medical Centre, 2 33/35 Grey Street, Traralgon. 

Open on Mondays 6pm-8pm. Phone 5173 6464.

The Healthcare Centre

The Healthcare Centre, 185a-189 Princes Drive, Morwell.

Provides after-hours support to Moe After Hours Service.

Patients advised to phone 000 for emergencies or contact on-call duty doctor on 0438 339 967.

Bass Coast/South Gippsland

Grantville Medical Centre

Grantville Medical Centre, 1525/1525 Bass Highway.

Call usual clinic number 5672 1333 and after-hours calls are redirected.

San Remo Medical Clinic

San Remo Medical Clinic, 123 Marine Parade.

Weekdays 6pm to 8am, all day weekends and public holidays.

Phone clinic number for redirection on 5678 5402.

South Gippsland Family Medicine

South Gippsland Family Medicine, Shop 4-6/1 Billson Street, Wonthaggi.

After-hours services are provided following clinic closing times.

Telephone the clinic number on 5672 4111.

Wonthaggi Medical Group (WMG)

Wonthaggi Medical Group (WMG), 42 Murray Street, Wonthaggi.

Available through after-hours phone messaging.

Call the usual clinic number on 5672 1333 with calls redirected.

East Gippsland

Capstone Medical Centre

Capstone Medical Centre, Shop 12/30 Howitt Ave, Eastwood.

Daily after 6pm. Telephone the after-hours number on 0409 685 520.

Additional Resource

You can also call Head to Health on 1800 595 212 or visit visit www.headtohealthvic.org.au/

After Hours Program Gippsland PHN