Creating a healthier, better connected Gippsland.

After Hours Program

Gippsland PHN’s After Hours Program addresses gaps in after-hours service arrangements and improves service integration in Gippsland.

After Hours Program Gippsland

After Hours Program

Have you had an unexpected medical issue after-hours?

If it’s not an emergency and you don’t need to go to hospital but still require medical advice, there are options available.

Gippsland PHN funds after-hours medical services in eight regional locations – Omeo, Orbost, Mallacoota and surrounds, Moe, Leongatha, Cowes and Sale (see details below).

You can also access after-hours medical advice through healthdirect and your Nurse-On-Call is available 24/7.

After-hours medical services treat all kinds of patients with all kinds of injuries and illnesses when they can’t see their regular GP. It may be after work, or late at night, or on the weekend. It could be your children, your family or a friend who needs advice.

After-hours medical services are available at any time that your regular doctor’s office is closed and you urgently need to speak to a healthcare professional.

Where to go for advice:

Talk to a GP through healthdirect

To talk to a GP on the phone after-hours by visiting https://www.healthdirect.gov.au/after-hours-gp-helpline

Nurse-On-Call

You can contact Nurse-On-Call on 1300 60 60 24 for immediate expert advice from a registered nurse, 24 hours a day, seven days a week.

Watch this video https://www.betterhealth.vic.gov.au/savelives

 Symptom checker

Feeling unwell? Not sure if you need a doctor? The healthdirect Symptom Checker can help you decide what to do next.

Answer some questions, get advice by going to https://www.healthdirect.gov.au/symptom-checker/tool?symptom=GNRC

Watch this video:

Need advice on when to access After-Hours support? Watch our video here.

Gippsland PHN commissions the following services under the After Hours Program:

Omeo Medical Centre

The Urgent Care Centre at Omeo Medical Centre, 12 Easton Street, has highly skilled nursing staff with the ability to make contact with a doctor for urgent medical care, 24 hours a day, seven days a week. Call 5159 0100. For more information visit https://www.odh.net.au/medical-and-dental

Moe After-Hours Medical Service

The Moe After-Hours Medical Service at 40-42 Fowler Street is a walk-in service so no appointments are necessary. Patients will be seen in order of priority.

For more information www.lchs.com.au/services/general-health/moe-after-hours-medical-service-mahms

Opening times:

  • Monday: 7.30pm – 10pm
  • Tuesday: 7.30pm – 10pm
  • Wednesday: 7.30pm – 10pm
  • Thursday: 7.30pm – 10pm
  • Friday:7.30pm – 10pm
  • Saturday: 4.30pm – 10pm
  • Sunday: 4.30-10pm

Orbost Regional Health

Orbost Regional Health provides urgent care services. Located at 104 Boundary Road, it provides a 24-hour service. Call 5154 6666 or visit https://www.orbostregionalhealth.com.au/medical-dental/orbost-medical-clinic

 Cowes Medical Centre

Cowes Medical Centre at 164 Thompson Avenue provides an after-hours service. All calls are answered by Australian registered, Family Doctor general practitioners. The after-hours periods are week nights from 6pm-8am and all day Saturday, Sunday and all public holidays.

Call  5951 1800 or visit www.cowesmedicalcentre.com.au

 Leongatha Healthcare

Leongatha Healthcare’s doctors provide after-hours care at the Leongatha campus of Gippsland Southern Health Service – 24 hours a day all year.

If you require after-hours assistance, call Gippsland Southern Health on 5667 5555 and the duty nurse will contact the on-call doctor.

Far East Gippsland townships

My Emergency Doctor (MED) delivers after-hours services to Genoa, Cann River, Mallacoota, Bemm River, Club Terrace, Cabbage Tree, Noorinbee, Chandlers Creek, Wingan River and Tamboon in far East Gippsland, My Emergency Doctor is accessible free of charge from 6pm–8am on week days, 12pm-8am Saturdays, all day Sunday and public holidays. in far East Gippsland. This service is accessible from 6pm–8am on week days and all day Saturday, Sunday and public holidays.

Call 1800 577 401 to receive free telemedicine after-hours support from doctors, trained in emergency medicine.

For more information on MED, go to https://www.myemergencydr.com/gphn

 Sale

Sale Medical Centre, 73 Pearson Street, Sale, in partnership with Inglis Medical Centre, 12 Inglis, Sale; Clocktower Medical Centre, 248 Raymond Street, Sale; and Ramahyuck Gippsland Family Practice, 2 Stead Street, Sale delivers after-hours services to the Wellington community.

To access this service from 6pm – 8am every day, weekends and public holidays, call 5144 5766.

Other after-hours services in Gippsland

Baw Baw Shire:

Civic Park Medical Centre, 79 Young Street, Drouin.

Monday to Friday 8.30am – 8pm (closing time subject to doctor availability); Saturday 9am – 5pm,
Sunday 9am – 5pm. Call 5625 3355 or book online at www.civicparkmedical.com.au

Latrobe City:

Saint Luke’s Medical Centre, 2 33/35 Grey Street, Traralgon.

Open on Mondays 6pm-8pm. Phone 5173 6464.

The Healthcare Centre, 185a-189 Princes Drive, Morwell.

Provides after-hours support to Moe After Hours Service. Patients advised to phone 000 for emergencies or contact on-call duty doctor on 0438 339 967.

Bass Coast/South Gippsland:

Grantville Medical Centre, 1525/1525 Bass Highway.

Call usual clinic number 5672 1333 and after-hours calls are redirected.

San Remo Medical Clinic, 123 Marine Parade.

Weekdays 6pm to 8am, all day weekends and public holidays. Phone clinic number for redirection on 5678 5402.

South Gippsland Family Medicine, Shop 4-6/1 Billson Street, Wonthaggi.

After-hours services are provided following clinic closing times. Telephone the clinic number on 5672 4111.

Wonthaggi Medical Group (WMG), 42 Murray Street, Wonthaggi.

Available through after-hours phone messaging. Call the usual clinic number on 5672 1333 with calls redirected.

East Gippsland:

Capstone Medical Centre, Shop 12/30 Howitt Ave, Eastwood.

Daily after 6pm. Telephone the after-hours number on 0409 685 520.

Additional Resource

You can also call Head to Health on 1800 595 212 or visit visit www.headtohealthvic.org.au/

Key contacts

LifeLine

13 11 14

BeyondBlue Support Service

1300 224 365

Suicide Call Back Service

1300 659 467

MensLine

1300 789 987

Kids Helpline

1800 551 800

Qlife

1800 184 527

Program Guidelines

You can read more about the After Hours Program here or call your local provider organisation for more information.

After Hours Program Gippsland PHN