Telehealth is now part of everyday healthcare delivery—but experiences vary widely between practices, clinicians and patients.
This facilitated discussion invites general practice teams to reflect on how telehealth is currently being used across Gippsland and explore what is working well, where challenges remain and what support practices would find most valuable.
Upon completion, participants will be able to:
- Reflect on current telehealth experiences and identify strengths and challenges within practice workflows.
- Discuss factors that influence patient access, engagement and experience in telehealth settings.
- Share practical approaches that support safe, effective and sustainable telehealth delivery.
- Identify opportunities to improve digital workflows and support coordinated care.
- Apply a systems-based perspective to support patient safety and quality improvement in virtual care delivery.