Creating a healthier, better connected Gippsland.

Chronic Conditions Management – change activities for your general practice

Changes to Chronic Conditions Management (CCM) MBS items are coming!

Recommended by the MBS Review Taskforce, the Chronic Conditions Management (CCM) MBS item changes are ‘the first major change to chronic disease management in 20 years, and are scheduled to come into effect 1 July 2025’.

Gippsland general practices are well versed in continuous quality improvement and Plan-Do-Study-Act cycles, while maintaining high-quality patient care.

To help your practice prepare to transition to CCM, Gippsland PHN is launching a CCM activation series.

This series will guide your team and patients in implementing the new items and strengthening patient connections through MyMedicare.

To get started, Activity 1 aims to engage patients returning to your practice for Chronic Disease Management Plans and team care arrangements in MyMedicare, and regular reviews in the future.

Other steps your practice can take to prepare now
Here are some other ideas you might like to consider preparing for Chronic Conditions Management and MyMedicare patient registration:
1) Discuss what these changes mean with your practice team. Identify any processes you need to review or update (e.g. incorporate MyMedicare registration in your chronic disease management workflows).
2) Register your practice for MyMedicare if you have not done so already.
3) Encourage your patients with a chronic condition or existing care plan to register with MyMedicare:
– Prepare your practice team to speak with patients about MyMedicare. Discuss MyMedicare at a practice meeting and print copies of MyMedicare brochures and MyMedicare patient registration frequently asked questions to use in conversations with patients.
– Include the MyMedicare Registration form and brochure with your patient consent form
– Update your practice website to include links to MyMedicare patient registration information.
– Place MyMedicare posters and brochures in your practice waiting room/reception and display MyMedicare Patient videos in your waiting room screens.
– Post information about MyMedicare in your practice social media page using Social Media Tiles.

Stay tuned as we roll out the activities and share more updates!

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