MyMedicare

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What is MyMedicare?

MyMedicare is a new voluntary patient registration model. It aims to strengthen the relationship between patients, their general practice, general practitioner (GP) and primary care teams. Registration in MyMedicare is voluntary for patients, practices and providers.

MyMedicare seeks to improve health outcomes by:

  1. Consolidating the GP’s role as the primary provider and leader in continuity of care for patients
  2. Strengthening patient relationships with the extended primary care team and increasing multidisciplinary care
  3. Improving communication between general practice and other health providers
  4. Improving equitable access for priority population groups.


A range of incentives are offered for general practice to participate, including for telehealth consultations with MyMedicare registrants.

MyMedicare and Strengthening Medicare

MyMedicare

General Practice in Aged Care Incentive (GPACI)

Chronic Conditions Management: MBS Item Reform

Better Access: MBS Item Reform

Bulk Billing Incentive Expansion

Bulk Billing Practice Incentive Program

Benefits of MyMedicare for Patients

  • Greater continuity of care with your registered practice, which has been demonstrated to improve health outcomes.
  • Longer Medicare Benefit Scheme (MBS) funded telehealth consultations with your GP.
  • Triple bulk billing incentive for longer MBS telehealth consultations for children under 16, pensioners, and concession card holders. From 1 November 2025, this incentive will expand to all Medicare-eligible patients registered with MyMedicare.
  • The General Practice in Aged Care Incentive program that provides more regular visits from a GP and better care planning for people living in a residential aged care home.

Benefits of MyMedicare for Practices

  • More information about regular patients, making it easier to tailor services to fit the patient’s needs.
  • Longer telehealth items linked to MyMedicare, including:
    • Longer MBS funded telephone calls (Levels C and D) with their registered practice.
    • Triple bulk billing incentives for longer MBS telehealth consultations (Levels C, D and E) for children under 16, pensioners and concession card holders. From 1 November, this will extend to all Medicare-eligible patients.
  • Access to the General Practice in Aged Care Incentive (GPACI), which supports continuity of care for older people living in residential aged care homes.
  • Chronic Condition Management items linked to a patients MyMedicare registrations to support continuity of care for people with chronic and complex conditions. Patients who are not registered are still able to receive chronic condition management items from their usual GP.

Registration

To register your practice, you must:


Resources:

There are a number of ways patients can register with your practice:

  • Patients can register via their Medicare Online Account. Practice staff will then accept the registration in the MyMedicare system
  • Your practice may start the registration in MyMedicare. This will trigger a registration in your patients’ Medicare Online Account or Express Plus Medicare mobile application, which they can then complete
  • You may provide patients with the patient registration form to fill out at your practice. By signing the form, patients are giving consent to participate in MyMedicare with your practice. Practice staff will then complete the registration in the MyMedicare system
  • A registration in MyMedicare is only successful when both the patient and practice have provided consent to formalise their relationship through one of the processes noted above.


Resources:

Ongoing compliance

MyMedicare practices should setup and maintain their Organisation Register including:

  1. Ensure your Organisation Site Record details are correct (see Organisation Register – Health Professional Education Resources)
  2. Make sure providers are linked from the date the Organisation Site Record was created or the day they commenced working from the practice (this includes GPs, Registrars, Nurse Practitioners, Practice Nurses, Aboriginal Health Workers and Practitioners)
  3. Link your patients to their preferred GP in the Organisation Site Record
  4. Keep your Organisation Register up to date when providers change at your practice (when a provider leaves or a new provider starts at your practice).
  5. Keep your accreditation up to date – check your accreditation record and ensure your accreditation details are added correctly (see page 8 – ORGREGM06 – Amend your Organisation Site Record through HPOS)

Useful Resources

The Department of Health, Disability and Ageing’s website provides information about MyMedicare. This website will be updated regularly so you can stay informed regarding new announcements and resources.

Aboriginal Community Controlled Health Services and First Nations People

doctors in secondary schools program