Creating a healthier, better connected Gippsland.

Mental health support available for Medibank cybercrime victims

The Australian Government is committed to helping individuals impacted by the Medibank cybercrime.

This fact sheet provides contact information for people affected to access a range of mental health supports available for impacted individuals. Cyber incident fact sheet

The Australian Government recognises that this cybercrime will be distressing for some people. There is help available and resources you can access to get help during this difficult time.

Telephone and online services to talk to someone: you can call any of the following Government-funded crisis lines:

  • Lifeline on 13 11 14
  • Lifeline Text on 0477 13 11 14
  • Beyond Blue on 1300 22 4636
  • MensLine on 1300 78 99 78
  • Kids Helpline on 1800 551 800 (children under 12 years)
  • Open Arms – Veteran Family and Counselling on 1800 011 046
  • Older Persons Advocacy Network on 1800 700 600

Anyone can call the Head to Health Phone Service on 1800 595 212 where you can speak with a mental health professional who will listen and work with you to get the support you need – whether that’s advice, information or referral into an appropriate mental health service.

Gippsland has two Head to Health Hubs – Baw Baw – 197-199 Sutton Street, Warragul and Wellington – 12 Inglis Street, Sale.

You can also access a range of support and resources through the Head to Health website at You will find information, advice and links for free and low-cost phone, online and face to face mental health services.

Gippsland PHN has a range of mental health services available locally. Go to the website at

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