Have you had an unexpected medical issue after-hours?
If it’s not an emergency and you don’t need to go to hospital but still require medical advice, there are options available.
After-hours medical services treat all kinds of patients with all kinds of injuries and illnesses when they can’t see their regular GP. It may be after work, or late at night, or on the weekend. It could be your children, your family or a friend who needs advice.
After-hours medical services are available at any time that your regular doctor’s office is closed and you urgently need to speak to a healthcare professional.
1800MEDICARE (1800 633 422) is a free 24/7 service where callers can speak with a registered nurse who can help determine the most appropriate care option. Depending on symptoms, the nurse may:
Urgent Care Clinics (UCCs) provide care for people with conditions that require urgent attention but not an emergency response.
Two clinics in Warragul and Moe are supporting nearby hospital emergency departments by providing GP-led care for urgent but non-life-threatening conditions such as mild infections, fractures and burns. They also offer pathology and imaging services onsite or nearby.
Care is available to anyone with or without a Medicare card, at no cost to the patient. (Costs may be required for imaging, pathology and other services).
Visit the Better Health Channel website to find a clinic near you.
The Victorian Virtual Emergency Department (VVED) is a free, state-wide service that connects patients online with emergency doctors and nurses for urgent but not life-threatening conditions. The VVED is available 24 hours a day, seven days a week with Medical reviews available
Contact Nurse-on-Call on 1300 60 60 24 if you want to speak to someone over the phone, or need advice on whether you should seek further medical help. Registered nurses are available 24 hours a day, 7 days a week to provide advice when you’re not sure what to do — whether you should see a local GP, manage the condition at home, or go to an emergency department.
healthdirect provides free, trusted health information and advice, 24 hours a day, 7 days a week. If your GP is closed and you need health advice after-hours, call the healthdirect free helpline on 1800 022 222 for information on where to go to get help in your area. A registered nurse will talk to you about your symptoms. They may offer you a call back or a video call from a GP. Learn more about after-hours health services.
13 11 14
13 92 76
1300 224 365
1300 659 467
1300 789 987
1800 595 212
1800 633 422
1800 551 800
1800 184 527
You can read more about the After Hours Program here or call your local provider organisation for more information.
Participating pharmacies may provide treatment for some common conditions or resupply certain medicines without needing to see a GP first. Find participating Chemist Care Now pharmacies here.
Feeling unwell? Not sure if you need a doctor? The healthdirect Symptom Checker can help you decide what to do next.
A registered nurse is available from 6pm -10pm for health advice and treatment of minor injuries and illness. Supercare Pharmacies dispense oral antiviral treatments for COVID-19 (PaxlovidTM & LagevrioTM) and EvusheldTM for the pre-exposure prophylaxis of COVID-19. For more information, please visit www.betterhealth.vic.gov.au/supercarepharmacies.
Supercare Pharmacies are open after-hours, seven days a week, providing access to pharmacists for advice and supply of medicines every day of the year.
Civic Park Medical Centre, 79 Young Street, Drouin.
Monday to Friday 8.30am – 8pm (closing time subject to doctor availability); Saturday 9am – 5pm,
Sunday 9am – 5pm.
Call 5625 3355 or book online at www.civicparkmedical.com.au
Saint Luke’s Medical Centre, 2 33/35 Grey Street, Traralgon.
Open on Mondays 6pm-8pm. Phone 5173 6464.
The Healthcare Centre, 185a-189 Princes Drive, Morwell.
Provides after-hours support to Moe After Hours Service.
Patients advised to phone 000 for emergencies or contact on-call duty doctor on 0438 339 967.
Grantville Medical Centre, 1525/1525 Bass Highway.
Call usual clinic number 5672 1333 and after-hours calls are redirected.
San Remo Medical Clinic, 123 Marine Parade.
Weekdays 6pm to 8am, all day weekends and public holidays.
Phone clinic number for redirection on 5678 5402.
South Gippsland Family Medicine, Shop 4-6/1 Billson Street, Wonthaggi.
After-hours services are provided following clinic closing times.
Telephone the clinic number on 5672 4111.
Wonthaggi Medical Group (WMG), 42 Murray Street, Wonthaggi.
Available through after-hours phone messaging.
Call the usual clinic number on 5672 1333 with calls redirected.
Capstone Medical Centre, Shop 12/30 Howitt Ave, Eastwood.
Daily after 6pm. Telephone the after-hours number on 0409 685 520.
You can also call Medicare Mental Health on 1800 595 212 or visit visit www.medicarementalhealth.gov.au