Creating a healthier, better connected Gippsland.

Lifeguard – Remote Patient Monitoring

Lifeguard’s LifeguardMobile™ platform is a digital health solution featuring a web portal and mobile app for health providers and a mobile app for patients, providing the infrastructure for health providers to maintain continuity of care for people isolated in their homes

Introduction

Lifeguard’s remote patient monitoring solution helps healthcare providers virtually monitor “patient health status” in between visits to close information gaps in care.

Lifeguard enables the extension of care giving to those most vulnerable, significantly improves access to support systems, local clinical care teams and expert medical advice, especially in regional and remote communities. Using the remote monitoring of Patient Reported Outcome Measures (PROMs) and vital signs, patients will be monitored for early signs of deterioration by a Care Coordinator, based on site within health services.

Vital signs, PROMs and other elements related to specific conditions will be routinely recorded by the patient through an app on a smartphone device and uploaded in real time for health service monitoring.

Gippsland PHN, Gippsland General Practices and Lifeguard are working closely together to establish a truly new care model which can serve as a blueprint for the rest of healthcare to follow.

How does it work?

Practitioners in general practices, as well as providers in clinics, hospitals and bush nursing centres, can scale their ability to care for patients in between face to face visits. This is especially beneficial for patients who have chronic and complex health conditions. Clinicians can set up patients in Lifeguard via a simple email. Patients then enter their information in an online registration and install the Lifeguard app on their Android or iPhone smartphone.

Whether you are a patient or a caregiver supporting a family member or friend Lifeguard provides a “virtual safety net” making it easy for the healthcare team to monitor symptoms and possible side effects to treatments.

With Lifeguard you can:

  • Easily record symptoms and track vital measures
  • Receive alerts and guidance on how and when to contact a provider for clinical support
  • Enhanced care in between regular visits
  • Family members can be invited to support care

How does using Lifeguard benefit the provider?

Provider Benefits
General practice, health service
Greater ability to prioritise patients needing urgent attention Real-time understanding of the acuity of monitored patient cohort Reduced unplanned hospitalisations Enhanced patient satisfaction Improved ability to recall based on clinical needs
General practitioners / practice nurses /care coordinators
Greater ability to prioritise patients needing urgent attention Real-time understanding of the acuity of monitored patient cohort Reduced unplanned hospitalisations Increased ability to understand patient symptoms / problems prior to appointment, resulting in more efficient and focused use of time
Hospitals and health services
Gain a real-time understanding of monitored patient cohort Reduced unplanned hospitalisations and reduced length of stay Enhanced patient satisfaction Improved ability to recall based on clinical needs Greater ability to prioritise and triage patients needing urgent attention Reduced exacerbation of conditions requiring urgent attention
Patients
Improved quality of life Improved health and wellbeing Improved patient engagement and positive behavioural change Improved confidence in the safety net provided by primary care, and remote monitoring from hospitals Reduced unplanned hospitalisations and readmission
Health system
Reduced unplanned hospitalisations Reduced emergency/urgent care presentations Ability to include acute care clinicians in ‘virtual care team’
General
Contribution to evidence and research investigation leading to replicable model of care and scale up model

For Health Providers who want to get involved with Remote Patient Monitoring and Lifeguard

If you would like to be involved, or your practice or health service would like a demonstration of Remote Patient Monitoring – Lifeguard, please contact us at digital.health@gphn.org.au for further information.

Gippsland PHN provides Lifeguard to assist practices to manage their chronic disease and COVID-19 positive patients remotely.

There is currently no direct cost to the practice. Lifeguard is currently licensed to eligible practices for the term of their contract with Gippsland PHN.

For Patients who want to get involved with Remote Patient Monitoring and Lifeguard?

For patients who want to get involved, they need to speak with their practices or GP first. If remote patient monitoring using Lifeguard is right for you, then you will receive an invite from your health service. It is strongly advised that patients do not download the app on their phone until prompted to do so during the invitation process.

Is the data stored safely?

Lifeguard have signed an agreement with Gippsland PHN, indicating they will abide by the Australian Privacy Principles (APPs) in the Australian Privacy Act (APA). The information entered on the App by the patient will be stored securely in Australia.

Training and Ongoing Support

For support contact Gippsland PHN on 03 5175 5444 or contact digital.health@gphn.org.au

Resources

Step-by-step video instructions

For Healthcare Providers

For your Patients

Quick Reference Guides

For Healthcare Providers

Quick Reference Guide – Lifeguard Remote Monitoring Platform – Patient Onboarding

Quick Reference Guide – Lifeguard Remote Monitoring Platform Healthcare Provider Monitoring Lifeguard triage dashboard

For your Patients

Quick Reference Guide – Lifeguard Remote Monitoring Platform – Patient Self- Registration

Quick Reference Guide – Lifeguard Remote Monitoring Platform Patient Recording Symptoms and Vital Signs

FAQ’s

Remote Patient Monitoring – Patient FAQ sheet

Promotional Flyers

Gippsland PHN Remote Patient Monitoring – Provider flyer

Gippsland PHN Remote Patient Monitoring – Patient flyer

Gippsland PHN Remote Patient Monitoring – Provider flyer

After Hours Program Gippsland PHN