Aged care resources

These resources have been developed to support staff in Residential Aged Care Homes, older Australians and their carers.

After-hours support

The After-hours Toolkit has been developed to support staff and residents in Residential Aged Care Homes in the after-hours period.

It has been developed by Gippsland PHN in collaboration with other Victorian PHNs, aged care homes, Ambulance Victoria and the Virtual Emergency so that unnecessary hospital transfers are avoided and importantly residents are kept safe, ensuring they get the right care at the right time.

You can access the toolkit on our website https://gphn.org.au/what-we-do/after-hours-toolkit/

Watch this helpful video below.

Aged care education, training and resources

Immunisation

Department of Health Immunisation Page

Respiratory syncytial virus (RSV) immunisation

Recommended COVID-19 vaccination doses

Dementia

GPHN Dementia Directory Link

Dementia consumer resources and support to help you live well

Dementia Consumer Resource – What to expect on the dementia journey

Palliative Care

Advanced Care planning Australia Available support materials | Advance Care Planning

Palliative Care Australia Shop – Palliative Care Australia
- What matters most Facilitator Guide for Health and Aged Care Workers memory stick page 2 of the shop page that you can order online.
- great conversation cards on page 3 of the shop page that “ What Matters Most starter card set” that you can order online. The English and indigenous versions are at the bottom of page 3.
- booklet dying to talk together Dying to Talk Together: Activity Booklet – Palliative Care Australia that you can only download at the moment as unavailable in print.
The current Comprehensive Palliative Care in Aged Care measure
- Comprehensive Palliative Care in Aged Care measure | Australian Government Department of Health and Aged Care
- National evaluation of the Comprehensive Palliative Care in Aged Care Measure – Mid-point Report (health.gov.au)
The Palliative Aged Care Outcomes Program
- Palliative Aged Care Outcomes Program – Palliative Care Australia
- Palliative Aged Care Outcomes Program (PACOP) – Primary Health Network (thephn.com.au)
The statewide RACH goals of care form- Medical treatment order: Generic-RACF-GOPC.pdf (nh.org.au). An excellent brochure on Delirium: Delirium: Brochure (nsw.gov.au)
A video on how PACOP, ELDAC & PEPA work together for optimal palliative care in aged care

A link to PEPA and IPEPA website
- Home – PEPA (pepaeducation.com)
- Reverse PEPA Placements – PEPA (pepaeducation.com)

Loss, grief and bereavement resources

Digital Health

National Provider Portal

The National Provider Portal (NPP) allows healthcare providers to access the system without conformant clinical software.

My Health Record for Healthcare Providers – https://www.digitalhealth.gov.au/healthcare-providers

eLearning modules

Guidelines

Using My Health Record to Store and Access Advance Care Planning and Goals of Care Documents (PDF, 8.81 MB)

Webinar recordings

My Health Record in aged care

Training

Resources for patients

Digital Byte

Watch Dr Fady Henry discuss the benefit of digital records for older Australians

Legislation

Healthcare provider organisations participating in the system are required to understand and comply with a range of legislative obligations including the following legislation:

Product summary (PDF, 685.57 KB)
Registration -Visit this page for Registration and Setup Guidance
Maintaining your organisation in Provider Connect Australia
Set up your organisation
Maintain organisation details

Cybersecurity

Provider Connect Australia reduces red tape for healthcare provider organisations and improves the quality of healthcare service information throughout the healthcare ecosystem.

https://www.digitalhealth.gov.au/healthcare-providers/training-and-support/cyber-security-training-and-support