Creating a healthier, better connected Gippsland.

Aged care resources

These resources have been developed to support staff in Residential Aged Care Homes, older Australians and their carers.

After-hours support

The After-hours Toolkit has been developed to support staff and residents in Residential Aged Care Homes in the after-hours period.

It has been developed by Gippsland PHN in collaboration with other Victorian PHNs, aged care homes, Ambulance Victoria and the Virtual Emergency so that unnecessary hospital transfers are avoided and importantly residents are kept safe, ensuring they get the right care at the right time.

You can access the toolkit on our website

Watch this helpful video below.



Palliative Care

  • Palliative Care Australia  Shop – Palliative Care Australia
    • What matters most Facilitator Guide for Health and Aged Care Workers memory stick page 2 of the shop page that you can order online.
    • great conversation cards on page 3 of the shop page that “ What Matters Most starter card set” that you can order online. The English and indigenous versions are at the bottom of page 3.
    • booklet dying to talk together Dying to Talk Together: Activity Booklet – Palliative Care Australia that you can only download at the moment as unavailable in print.

Digital Health

National Provider Portal

The National Provider Portal (NPP) allows healthcare providers to access the system without conformant clinical software.

Log in to the NPP

My Health Record for Healthcare Providers –

eLearning modules


Webinar recordings


Resources for patients

Digital Byte


Healthcare provider organisations participating in the system are required to understand and comply with a range of legislative obligations including the following legislation:


Provider Connect Australia reduces red tape for healthcare provider organisations and improves the quality of healthcare service information throughout the healthcare ecosystem.

doctors in secondary schools program